Privacy Policy
1. Introduction
Antiageiskeleton Pty Ltd ("we," "us," "our") operates this website. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and otherwise handle your personal information.
2. Information We Collect
We collect information in the following ways:
- Contact Forms: When you submit a message or booking request, we collect your name, email address, and message content.
- Cookies and Tracking: We use cookies to understand site usage and improve your experience. See our Cookie Policy for details.
- Automatic Data: Our web server logs collect IP address, browser type, referring page, and timestamp information.
- Third-Party Analytics: We use Google Analytics to track visitor behaviour, subject to your cookie consent preferences.
3. How We Use Your Information
- To respond to your inquiries and provide customer support
- To send you information about our coaching services
- To improve and optimise the website's functionality
- To comply with legal obligations
- To analyse site usage patterns and user demographics
4. Legal Basis for Processing (GDPR)
We process your data on the following legal bases:
- Contract: Processing necessary to fulfil coaching agreements (Art. 6(1)(b))
- Consent: For marketing communications and non-essential cookies (Art. 6(1)(a))
- Legitimate Interest: For site analytics and security (Art. 6(1)(f))
- Legal Obligation: To comply with Australian Privacy Principles and consumer laws
5. Data Sharing & Disclosure
We do not sell or rent your personal data. We may share information with:
- Service providers (hosting, analytics, email) who assist in operating our website
- Legal authorities when required by law
- Third parties with your explicit consent
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with the Office of the Australian Information Commissioner
7. Cookies & Tracking
We use cookies for functionality, analytics, and marketing. You can control cookie preferences through our cookie banner and browser settings. See Cookie Policy for full details.
8. Third-Party Services
- Google Analytics: Tracks visitor behaviour; subject to your analytics consent
- Google Ads Conversion Tracking: Measures campaign effectiveness; subject to marketing consent
- Google Maps: Embedded map on contact page; read Google's privacy policy
- Email Services: We use secure email hosting to manage inquiries
9. Data Retention
We retain personal data only as long as necessary for the purposes collected. Contact form data is retained for 2 years. Analytics data follows Google's retention policies.
10. Security
We implement reasonable security measures to protect your information. However, no transmission over the internet is 100% secure.
11. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect data from minors.
12. Policy Updates
We may update this Privacy Policy. Changes will be posted on this page with an updated date.
13. Contact Us
If you have privacy questions, contact us at:
Antiageiskeleton Pty Ltd
Level 2, 47 Fortescue Street
Brisbane QLD 4000, Australia
info@antiageiskeleton.world
+61 7 3192 8547